Frequently Asked Questions

You complete short, clinically validated questionnaires such as PHQ-9 (depression), GAD-7 (anxiety), WSAS (functioning), ISI (sleep), and ASRS (adult ADHD). Results appear immediately in plain language — with severity indication, not a diagnosis.

Learn more: {Screenings}

Yes. We treat your data with the highest care. One Mental Hub is GDPR-compliant, hosted in Switzerland, and built with healthcare-grade security. Your data is never sold; sharing with a professional happens only with your consent.

No. One Mental Hub is not for crisis or emergency care. If you are in immediate danger or need urgent help, contact emergency services (144 in Switzerland) or a crisis line. If your screening responses indicate an emergency, you will be directed to appropriate services.

Core screening and self-care resources are available to get started at no cost. Premium programmes and professional features may require a subscription or organisational access. We also partner with insurers, employers, and NGOs to expand access.

PHQ-9, GAD-7, ACE, PCL-5, WSAS, AUDIT, ISI, and ASRS — the same validated tools used in Swiss clinical practice. You can complete them at your own pace and revisit them over time to see trends on your dashboard.

Learn more: {Screenings}

Yes. Repeat screenings, daily mood check-ins, and your Mental Health Score (MHS) build a picture of how you are doing — not just a one-off snapshot. Trends help you and your doctor see what is changing.

Learn more: {Mood check-ins}

The MHS is a single 0–1000 wellness indicator on your dashboard. It combines screening results and mood data once you have enough entries. Higher scores reflect better overall wellness; it is a guide, not a clinical diagnosis.

Learn more: {Mental Health Score}

Yes. You can download a report formatted for your GP. In Switzerland, most reimbursed psychotherapy requires a physician referral (Anordnung) — a clear report helps your doctor act in one visit instead of several.

Learn more: {Reports & your GP}

No referral is needed to begin self-screening on One Mental Hub. If your results suggest professional care, we help you understand typical next steps — including preparing for a conversation with your GP.

Learn more: {Get started}

Licensed mental health professionals use OMH to send secure screening invitations, review standardized scores before sessions, track patient progress between visits, and assign blended digital programmes alongside face-to-face care.

Learn more: {Pro workspace}

Yes. Send PHQ-9, GAD-7, ACE, PCL-5, WSAS, AUDIT, ISI, or ASRS invitations remotely. Patients complete assessments on their own device; results flow into your workflow so you arrive prepared for each consultation.

Learn more: {Screening invitations}

Yes. View longitudinal severity trends, compare scores over time, and monitor engagement with self-care modules. Tracking between sessions supports evidence-based adjustments to treatment plans.

Learn more: {Analysis & AI}

One Mental Hub is Swiss-made software with GDPR-compliant infrastructure, role-based access, and consent-based sharing. Data is processed and stored to standards expected in healthcare environments.

Learn more: {Clients & consent}