Trust Center
Data Compliance & Security
We take your privacy seriously. Our platform follows strict data protection standards to safeguard personal and health-related information in line with Swiss and, where applicable, EU law.
Swiss Data Protection (nFADP)
We comply with the Swiss Federal Act on Data Protection (nFADP, 2023), which governs how we collect, store, and process sensitive data, including mental health screening responses.
EU GDPR Compatibility
If you're located in the EU, we also follow the principles of the General Data Protection Regulation (GDPR):
- Lawful basis: explicit consent
- Data minimization & purpose limitation
- User rights: access, correction, deletion
Switzerland is officially recognized as providing an adequate level of protection under the GDPR.
Data We Collect
User Name (for identification)
Only if you choose to provide it
Contact info (email)
For authentication and communication
PHQ-9 and GAD-7 responses
Only if submitted by the user
What We Don't Collect
- • No diagnostic data
- • No treatment information
- • No third-party data
- • No unnecessary personal information
Sensitive Health Data
Screening results are classified as sensitive data. They are processed with full confidentiality and only with your informed and explicit consent.
Hosting & Security
All data is stored in Zurich, Switzerland, using secure infrastructure operated by Amazon Web Services (AWS).
We implement:
- Encryption at rest and in transit (AES-256 & HTTPS)
- Role-based access control with logging
- Regular, encrypted backups
Security Features
Data Retention
Screening data is retained for a limited period and is automatically deleted unless otherwise required by you. You may request deletion at any time.
Your Rights
In line with Swiss and EU law, you have the right to:
Access your personal data
Request a copy of all data we hold about you
Correct inaccuracies
Update or fix any incorrect information
Withdraw consent
Stop data processing at any time
Request deletion
Have your data permanently removed
Contact
For any privacy-related questions or requests, contact us: